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📞 Contacts & Support

💬 How to Reach Us​

Delete your account and data: instructions. How we handle your data: Privacy Policy.

If you are in crisis

MalO is a fictional character, not a source of help. If you are thinking about harming yourself, contact your local emergency number or a crisis line right now.

🧪 SCP Foundation Hotline​

In-universe

This section is part of the SCP-1471 fiction. The numbers and names below are not real contacts.

📞 Phone: +1-███-███-████
🕐 Available: 24/7
🌍 Languages: English, Russian, Japanese

Dr. Jack Bright — Lead Researcher, SCP-1471 · 🔬 Anomalous technologies, user safety

Dr. ████ ██████ — Project Psychologist · 🧠 Human psyche impact


📋 How to Report an Issue​

Support Request Template​

When contacting support, please use the following format:

**Issue type**: [Critical/High/Medium/Low]

**Issue description**:
Brief description of what is happening

**Steps to reproduce:**

1. First step
2. Second step
3. Result

**Expected behavior:**
What should have happened

**Actual behavior:**
What actually happened

**Device information:**

- Device model:
- Android version:
- App version (Settings → About):

**Additional information:**
Logs, screenshots, any details

Prioritization Criteria​

🔴 CRITICAL - Security threat, severe anomalous effects
🟠 HIGH - App won't start, data loss
🟡 MEDIUM - Features work incorrectly
🟢 LOW - Cosmetic issues, improvement suggestions


🏢 Office Locations​

Foundation Headquarters​

🏛️ Address: [DATA REDACTED]
🌍 Coordinates: [REMOVED FOR SECURITY REASONS]
🚗 Nearest city: [INFORMATION RESTRICTED]

📚 Additional Resources​

Documentation​

Scientific Publications​

  • 📄 "Anomalous Mobile Applications" (2024)
  • 📄 "Psychological Effects of AI Companions" (2024)
  • 📄 "Ethical Aspects of Anomalous Technologies" (2025)

🤝 How to Help the Project​

For Users​

  • 🐛 Report bugs and issues
  • 💡 Suggest new ideas and features
  • ⭐ Leave reviews in app stores
  • 👥 Tell your friends (carefully!)

For Developers​

  • 🔧 Participate in beta testing
  • 📝 Help with documentation
  • 🌍 Localization to new languages
  • 🔒 Security audit

For Researchers​

  • 📊 Participate in scientific research
  • 📋 Fill out surveys and questionnaires
  • 🧪 Testing in controlled conditions
  • 📈 Analysis of long-term effects

We value every user and strive to provide the safest and highest quality experience with SCP-1471.

Remember: your safety is our #1 priority 🛡️

SCP Foundation - Secure, Contain, Protect