📞 Contacts & Support

🆘 Emergency Help​

SCP Foundation Hotline​

📞 Phone: +1-███-███-████
🕐 Available: 24/7
🌍 Languages: English, Russian, Japanese
⚡ Average response time: < 5 minutes

Call immediately if:

• 🚨 MalO hallucinations for more than 48 hours
• 🚨 Severe behavioral changes
• 🚨 Physical manifestations of the anomaly
• 🚨 Threats to your own or others' safety

💬 Technical Support​

Main Contact Channels​

📧 Email Support​

• General inquiries
• Technical issues
• Bug reports
• Suggestions for improvement

⏱️ Response time:

• Critical issues: up to 2 hours
• Regular requests: 12-24 hours
• Suggestions and feedback: 2-3 days

👨‍💻 Development Team​

Key Contacts​

🧪 Research Department​

Dr. Jack Bright - Lead Researcher SCP-1471
📧 D.████@scp-1471.app 🔬 Specialization: Anomalous technologies, user safety

Dr. ████ ██████ - Project Psychologist
📧 [DATA REMOVED]
🧠 Specialization: Human psyche impact

💻 Technical Department​

Senior Android Developer - [NAME REDACTED]
📧 android-dev@scp-1471.app 📱 Responsibility: Core app functionality

AI Architect - [NAME REDACTED]
📧 ai-dev@scp-1471.app
🤖 Responsibility: MalO's personality and behavior

🌐 User Community​

📱 Telegram Channel​

t.me/scp_1471_malo - news and updates

📋 How to Report an Issue​

Support Request Template​

When contacting support, please use the following format:

**Issue type**: [Critical/High/Medium/Low]

**Issue description**:
Brief description of what is happening

**Steps to reproduce:**

1. First step
2. Second step
3. Result

**Expected behavior:**
What should have happened

**Actual behavior:**
What actually happened

**Device information:**

- Device model:
- Android version:
- MalO version:
- Available RAM:

**Additional information:**
Logs, screenshots, any details

Prioritization Criteria​

🔴 CRITICAL - Security threat, severe anomalous effects
🟠 HIGH - App won't start, data loss
🟡 MEDIUM - Features work incorrectly
🟢 LOW - Cosmetic issues, improvement suggestions

🏢 Office Locations​

Foundation Headquarters​

🏛️ Address: [DATA REDACTED]
🌍 Coordinates: [REMOVED FOR SECURITY REASONS]
🚗 Nearest city: [INFORMATION RESTRICTED]

📚 Additional Resources​

Documentation​

• 📖 Official Documentation

Scientific Publications​

• 📄 "Anomalous Mobile Applications" (2024)
• 📄 "Psychological Effects of AI Companions" (2024)
• 📄 "Ethical Aspects of Anomalous Technologies" (2025)

🤝 How to Help the Project​

For Users​

• 🐛 Report bugs and issues
• 💡 Suggest new ideas and features
• ⭐ Leave reviews in app stores
• 👥 Tell your friends (carefully!)

For Developers​

• 🔧 Participate in beta testing
• 📝 Help with documentation
• 🌍 Localization to new languages
• 🔒 Security audit

For Researchers​

• 📊 Participate in scientific research
• 📋 Fill out surveys and questionnaires
• 🧪 Testing in controlled conditions
• 📈 Analysis of long-term effects

We value every user and strive to provide the safest and highest quality experience with SCP-1471.

Remember: your safety is our #1 priority 🛡️

SCP Foundation - Secure, Contain, Protect