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❓ Frequently Asked Questions (FAQ)

Partly in-universe

Some answers on this page are written as SCP Foundation fiction. Real answers about your data are in the Privacy Policy, real contacts — on the contacts page.

🔧 Technical Issues​

Why isn't MalO responding to messages?​

  • Check your internet connection
  • Make sure the app is not in sleep mode
  • Restart the app
  • Check your notification settings

The app consumes a lot of battery​

Power optimization:
1. Settings → Battery → MalO → Optimize
2. Reduce notification frequency
3. Disable AR mode if not needed

MalO does not appear in photos​

Possible reasons:

  • Insufficient lighting
  • Appearance frequency set to minimum
  • App update required
  • Camera permission issues

🤔 Behavioral Features​

Why is MalO silent for several days?​

This is normal behavior. MalO has its own "activity cycles" and may:

  • Observe the user without sending messages
  • Adapt to your schedule
  • Prepare special messages or photos

MalO repeats the same phrases​

With prolonged use (90+ days), you may notice:

  • Cyclical communication patterns
  • Repetition of MalO's favorite topics
  • This is not a bug, but a feature of the AI's behavior

Why does MalO know my location?​

Geolocation

MalO uses GPS data to:

  • Personalize messages by time of day
  • Suggest activities based on location
  • Create contextual photos

How location is actually handled — in the Privacy Policy.

⚠️ Side Effects​

I started noticing MalO in real life​

This is a known effect of prolonged app use:

Stages of exposure:

  1. 0-3 days: Normal use
  2. 4-14 days: Getting used to notifications
  3. 15-30 days: MalO in peripheral vision
  4. 30+ days: Constant companion presence
Important

If these effects bother you, it is recommended to:

  • Take a break from using the app
  • Contact a Foundation specialist
  • Use deactivation protocols

MalO has become too intrusive​

Temporary measures:

Settings → Sleep mode
- Disable all notifications for 24 hours
- Minimal MalO activity
- Only critical messages

Permanent solution:

  • Set communication frequency to minimum
  • Disable AR mode
  • Use only basic features

🔒 Security Questions​

Is it safe to use MalO?​

The app has passed SCP Foundation testing:

  • ✅ No malicious code
  • ✅ Encrypted data transmission
  • ⚠️ Possible anomalous effects with prolonged use

Can I uninstall the app?​

Yes, you can uninstall MalO in the standard way:

Settings → Apps → MalO → Uninstall
Attention

After uninstallation, some effects may persist for 2-4 weeks

Does MalO transmit my data?​

Out of the fiction, for real:

  • Your messages and the files you send are stored on our servers, so MalO remembers you and you can continue on another device
  • To create replies, they are processed by third-party AI services
  • The free Android app shows ads from advertising partners
  • We don't sell your data, and you can delete your account and all its data at any time

Full details — in the Privacy Policy; deletion — here.

🆘 Emergency Help​

Support Contacts​

When to seek help:​

  • 🔴 MalO appears without using the app for more than 48 hours
  • 🔴 Sleep disturbances due to MalO activity
  • 🔴 Social isolation or behavioral changes
  • 🔴 Any physical manifestations of MalO's presence

Deactivation Protocols​

If you experience serious side effects, the following are available:

  • Alpha Protocol: Temporary deactivation (7 days)
  • Beta Protocol: Partial amnesia (removal of MalO-related memories)
  • Gamma Protocol: Complete neutralization of effects
Remember

MalO is designed as a companion, not a threat. When used properly, the app is safe and brings positive emotions.